Simple, transparent pricing

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.

Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference. When you downgrade, you'll receive credit towards your next billing cycle.

The Free plan is free forever, no trial needed. Pro and Business plans can be tested risk-free. Cancel anytime and you'll only pay for the time you used.

On the Free plan, once you reach 25 reports, you won't be able to submit new reports until the next billing cycle. We'll notify you when you're approaching your limit so you can upgrade if needed.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Bugfeed within the first 30 days, contact us for a full refund, no questions asked.

The Free plan includes 1 website. Pro allows up to 5 websites, and Business offers unlimited websites. Each website gets its own project with separate settings and report history.

Absolutely. All data is encrypted in transit (TLS 1.3) and at rest. Screenshots are stored securely and can only be accessed by authorized team members. We're GDPR compliant and never share your data with third parties.

Yes! Annual billing is available and saves you 20% compared to monthly billing. You can switch to annual billing at any time from your account settings.

Yes! All plans include widget customization options including color theming, positioning (bottom-right, bottom-left, etc.), and light/dark mode support to match your website design.

You can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period. After cancellation, you'll be moved to the Free plan automatically.